Where is the conversion done?

Our company resides in Sunnyvale, California, USA. All conversions are performed here and are NEVER outsourced. When your data is with us, we protect it and after we do your conversion, we erase it. We use a high-powered Quad-Processor machine to do our conversions and we make sure none of your data stays around when the job is done.

How long have you been in business?

We have been in business for over 10 years. We perform in average about 40 conversions/month.

When you send us your data, we guarantee the following:

• The data you send us is your property. We have no rights to your data.
• We will access your data for conversion purposes only.
• Once your data has been converted, it is removed from our systems.

100% Satisfaction Guarantee - What does it mean?

• You are satisfied that the work we do is to the best of our capabilities.
• You are satisfied that we converted the data according to our specifications and general guidelines you provided us.
• You are satisfied that all the data you wanted us to convert came over.
• ACT! Conversion Services guarantees that all the data in ACT! will come over to Outlook/BCM unless specified by the conversion that it won't come over.

100% Satisfaction Guarantee - What does it NOT mean

• If after we have converted the data, you decide that the current configuration of your system, network, exchange server, or solution does not support the data converted.
• ACT! Conversion Services does NOT guarantee that Outlook/BCM or any other platform we convert to performs to your liking. It is up to the customer to measure the feasibility of the Outlook/BCM solution in the target environment. Our job is to convert the data.

Conversion Refunds

• Conversions, once made, are not refundable. However, if we have not done the conversion and you request a refund, there is a 15% charge for the refund. This covers for the credit card charges and our time processing your refund. If your request for a refund is 30 days after the date of purchase, there is a 25% processing fee.

Any Questions? Click here to contact us.